Natural Gas Authority
— OVERNIGHT PHONE CALLS —
We are incredibly sorry for the number of phone calls that went out inadvertently overnight to our customers. Our call system is set to send notices from 8am – 5pm, Monday-Friday. Yesterday (Friday), calls started at 2pm and SHOULD HAVE STOPPED at 5pm, however the system failed and calls continued to go out. The intent of the calls was to let our customers know of the changes in our operations due to COVID19 on Monday morning. We sincerely apologize to all those who received late night and early morning calls.
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